> For the complete documentation index, see [llms.txt](https://userguide.wlanpi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://userguide.wlanpi.com/hardware/wlan-pi-go/restore-factory-defaults.md).

# Restore factory defaults

WLAN Pi Go features built-in eMMC storage. In principle the software image flashing process is similar to SD card but there is no SD card.

{% hint style="danger" %}
Read before proceeding. This process completely erases all data and all system settings. Please backup any data or extra apps you might have stored or manually installed on the Go unit.
{% endhint %}

1. Disconnect the USB-C cable from the WLAN Pi Go.\
   \
   ![](https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2FwmAw2iTP7t6s3qQxsfud%2Fwlan-pi-go-back.jpeg?alt=media\&token=8bc503e3-4da7-4cf8-b176-06a4ee9d2cf6)
2. Place the Go on a desk with its back side facing up. Note the little hole providing access to the Reset button.\
   \
   ![](https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2FeMH1YAfZndxtkiD4jS1J%2Fwlan-pi-go-back-reset-button.jpeg?alt=media\&token=f9f9e409-400b-46c9-8a11-8e1dc1a6c067)
3. Use a paper clip to **press and hold** the Reset button. USB-C cable is still disconnected.\
   \
   ![](https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2FFyT0L4ehQM69sjR9p1GC%2Fwlan-pi-go-paper-clip.jpeg?alt=media\&token=22f26a0d-64aa-4aa6-ae45-ab306125c10d)
4. While still holding the Reset button pressed down, connect the USB-C cable to the WLAN Pi Go and your laptop.\
   \
   ![](https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2FSYtqdKh5mF21cCmHDX1A%2Fwlan-pi-press-and-hold.jpeg?alt=media\&token=c54b4e83-d7c2-4df9-b7ff-2c3d38fe27fe)<br>
5. Wait for 5 seconds and then release the Reset button.\
   \
   ![](https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2F6EtHXysi6XemmAxHSoar%2Fwlan-pi-go-release-paper-clip.jpeg?alt=media\&token=1a2e6a37-7bf4-4b5f-90a0-35be98169077)
6. Accept the security prompt and allow WLAN Pi Go storage to connect to your laptop.

<div align="left"><figure><img src="https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2FCDu43ODlJBmdkeaX2xWl%2Fimage.png?alt=media&amp;token=0b2a7dd0-f9ca-4d77-833d-09165ea73223" alt="" width="372"><figcaption></figcaption></figure></div>

7. Download [Balena Etcher](https://etcher.balena.io/) app to your laptop.\
   \ <mark style="color:red;">**Important note:**</mark> The latest Etcher version 2.1.7 has a bug, which prevents Etcher from opening the WLAN Pi image. Use version 2.1.6 as a workaround for now.<br>
8. Download the latest WLAN Pi Go software image from [www.wlanpi.com](https://www.wlanpi.com/downloads) to your laptop.
9. Start Balena Etcher app. Select the software image. Select the Compute Module device which represents the WLAN Pi Go built-in storage.\
   \
   ![](https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2FXOivxEe5CYvqcQBM161i%2Fwlan-pi-go-storage.png?alt=media\&token=83a618d4-6750-4f24-b7b1-e9ea886000ee)\
   ![](https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2F6F12ySOizXd2XtQAJVDL%2Fetcher-select-image-storage.png?alt=media\&token=0e675af9-c5ba-4486-a492-68837c49a4bd)
10. Press the Flash button and wait for about 10 minutes. Please make sure your laptop doesn't lock its screen. If it does, the flashing process might stop and you might need to restart it.
11. Once the image has been successfully flashed, disconnect the WLAN Pi Go cable from your laptop. It is now ready for use. Connect it to your phone, iPad or laptop and download the WLAN Pi Go mobile app.\
    \
    ![](https://2540947589-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY3fri1fsWlS5euhAG0JN%2Fuploads%2F0cpiEkXBhCAn4GEyWNai%2Fwlan-pi-go-image-flash-complete.png?alt=media\&token=9dcd064f-a313-4aa9-9277-0e1376d1271c)


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